If you wish, you can get all kinds of information from http://www.abrsm.org and download the Manuals, Entry Form. You can see your results and make your address updates yourself with the application number (Applicant Number) given to candidates who are over 18 years old, applying after the first exam. After the exam results are announced, a link stating your application number is sent to your e-mail address. If you are going to login for the first time, after typing in your number, click the "forgot password" box and the link to your e-mail address is valid for 30 minutes. You can create your fixed password by clicking that link and following the steps.